Overview
These General Terms of Sale (GTS) govern all services provided by VulcainDesign (Sébastien Patron Conde, sole trader, SIREN: 988 011 409), including website creation, web application development, and communication materials (logos, brand guidelines, flyers, business cards, etc.).
Unless otherwise specified in the quotation or contract, all services are set up and hosted on VulcainDesign servers and made available to the client.
Quotations and Orders
Every service begins with a written quotation accepted by the client. An order is confirmed upon receipt of the signed quotation and, unless otherwise stated, a 40% deposit.
Timelines
Delivery times are estimated in working days and begin upon receipt of all required materials. Delays caused by the client (late approvals, content delivery, etc.) will suspend the agreed timeline.
Pricing and Payment
All prices are quoted in euros including tax (VAT not applicable - Article 293B of the French Tax Code). The balance is due upon project delivery. Payment is made by bank transfer.
Late Payment
Any late payment will incur late-payment interest at the European Central Bank rate plus 10 percentage points, plus a flat-rate recovery fee of €40 (pursuant to Article L441-6 of the French Commercial Code).
Intellectual Property
All deliverables (website, design, logos, etc.) remain the property of VulcainDesign until full payment is received. Upon receipt of full payment, usage and exploitation rights are transferred to the client, unless otherwise agreed.
Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to personalised or custom-made services.
Liability
VulcainDesign is committed to delivering professional-quality work but cannot be held responsible for technical issues arising from the hosting provider, third-party services, or improper use of deliverables by the client.
Disputes
In the event of a dispute, an amicable resolution will be sought first. Failing that, the competent court will be that of the jurisdiction where VulcainDesign has its registered office.