FAQ

Frequently asked questions

Prices, lead times, ownership, how a project runs: the straight answers, in one place. If yours is missing, write to me.

The essentials

What people ask first: price, timing, freelance or agency.

How much does a website cost?
Professional showcase site from €490 (or €49/month rental), e-commerce store from €1,200 (or €120/month), custom site from €2,500 on quote. Visual identity from €390. Transparent pricing, no hidden fees.
How long does it take to build my site?
Showcase site: 1 to 3 weeks. E-commerce store: 4 to 6 weeks. Custom site: 6 to 12 weeks depending on complexity. Quote response within 48h.
Why choose a freelancer over an agency?
More competitive rates (no heavy structure to fund), single point of contact who follows your project from A to Z, greater flexibility and responsiveness. 17 years of freelance experience with the same standards as an agency, without the overheads.
Will my site be optimised for Google (SEO)?
Yes, all my sites include basic SEO: semantic HTML structure, optimised meta tags, Schema.org structured data, loading speed, mobile-first design. Advanced SEO services available: full audit, content strategy, link-building and ranking tracking.
Purchase or rental, what's the difference?
Purchase: you pay once and own the site outright (code, design, content). Rental: 12-month commitment with a reduced monthly fee (€49/month for showcase, €120/month for store). Includes hosting + maintenance.
Can I update my site myself?
Yes. Every site comes with a suitable admin tool - a custom-built tool for brochure sites, PrestaShop for shops - that lets you manage text, images, pages, products. A personalised training session is included in every project.
What technologies do you use?
HTML5, CSS3, modern JavaScript for front-end, PHP for back-end, a custom-built admin tool for brochure sites, PrestaShop for shops (WordPress on request), modern frameworks for custom projects. All sites are responsive, secure (SSL) and optimised for Google Core Web Vitals.
How does the process work?

Your website creation follows a 5-step process:

1) Analysis of your needs and project brief
2) Graphic design (mockups and approval)
3) Technical development (integration and features)
4) Testing and optimisation (compatibility, performance, SEO)
5) Launch and training

You track everything via a dedicated client portal.

Prices, packages and payment

Tax, instalments, what is included, what comes after the first year.

Are the prices shown before tax?
No: they are net prices, with no VAT to add. VulcainDesign operates under the French VAT exemption scheme (article 293 B of the tax code), so the price shown is the price paid, whether you are a business or an individual.
Can I pay in instalments?
Yes. A website is paid in two steps: a 40% deposit on order, and the balance at final approval, before going live. For a custom project spanning several months, the quote sets out a payment schedule by milestone. Rental is paid monthly.
What does the price of a brochure website include?
Everything needed to be online: custom design, responsive build, contact form, SEO foundations, training on the site's admin, launch, and the first year of hosting free (worth €120). Not included unless chosen as options: domain name, copywriting and photography.
What happens after the first year?
Your choice. Either hosting continues with VulcainDesign for €10 per month (hosting only: maintenance is a separate contract, from €60 per month); or you move the site to any host you like: it is yours, code, design and content included. No commitment is imposed.
Package or custom website: how do I choose?
A package covers a well-defined need - brochure site, online shop - with a known scope, a fixed price and a short lead time of 1 to 6 weeks. Custom work starts where specific features are needed: member area, booking, complex catalogue, connection to a business tool. It starts at €2,500, quoted after a first conversation, and is delivered in 6 to 12 weeks.

Getting in touch and how it goes

Response time, quote, meetings, what to prepare.

How quickly will I get a reply?
Within 48 working hours, by email or phone, Monday to Friday, 9am to 6pm. A detailed quote follows within days of the first conversation.
Is the quote free?
Yes, free and without obligation. It sets out the scope, a fixed price, the schedule and the terms, and is signed online. It remains valid for 30 days.
Do we need to meet, or can everything be done remotely?
Both work. Based in Toulouse, I can meet you in the city or nearby for a first conversation; follow-up then happens by video call, email and phone. Clients outside Toulouse - elsewhere in France or in Spain - are supported entirely remotely.
What should I prepare before the first conversation?
Three things are enough: what your business does, what the website must achieve (enquiries, sales, bookings), and two or three websites you like. Copy, logo and photos come later. No specification document is needed for the first meeting.
Which languages do you work in?
French, English and Spanish, for the conversation as well as for the websites delivered. A multilingual site is a common case: separate URLs per language, hreflang tags and translated content.

About VulcainDesign

Who, where, ownership, maintenance, technology.

Who is behind VulcainDesign?
Sébastien Patron Conde, a freelance web developer and designer based in Toulouse, France, working since 2009. One person designs, builds and delivers every project: no agency, no subcontracting, a single point of contact from quote to launch.
Where is VulcainDesign located?
In Toulouse, Haute-Garonne (Occitanie, France). I work in Toulouse and its surrounding area - Blagnac, Colomiers, Balma, Labège, Muret, Ramonville, Saint-Orens, Tournefeuille - and remotely anywhere in France and Spain.
Do I own 100% of my website?
Yes, 100%. With the purchase option, once the balance is paid everything is yours: the domain name, registered in your name, the site files (code, design, content, database) and all access credentials (admin, hosting). No royalties, no licence, no imposed subscription: you can host your site wherever you like and entrust it to whoever you like. For rental, see “Buy or rent, what is the difference?”.
What if something breaks after delivery?
A defect in the delivered work is fixed free of charge. For everything else - security updates, backups, monitoring, improvements - the maintenance plan starts at €60 per month, with no imposed commitment, or as one-off work.
Do you work with WordPress or custom code?
Custom first. Brochure sites are built in PHP with an in-house admin tool, simple and without clutter; shops run on PrestaShop; WordPress remains available on request or to take over an existing site. The choice is made at quote stage, not by default.

Services and technique

Questions asked about the services themselves.

What is the price of a website?
The price of a website varies according to your needs: a professional showcase site starts from €490, while an e-commerce store starts at €1,200. Custom websites are priced on a quote basis depending on the complexity and desired features. Each project includes a modern design, mobile optimization, basic SEO and training for managing your site. I offer transparent pricing with no hidden fees, suited to the budgets of small and medium businesses.
How long does it take to create a website?
The time to create a website depends on the complexity of the project: a showcase site can be delivered in 1 to 3 weeks, an online store requires 4 to 6 weeks, and a custom site can take 6 to 12 weeks depending on the features. I work closely with my clients to establish a realistic schedule and meet agreed deadlines.
Why choose a freelance web developer over a web agency?
Hiring a freelance web developer offers several advantages: more competitive rates (no heavy structure to fund), a single point of contact who follows your project from A to Z, greater flexibility and responsiveness, and a personalized approach to your needs. You benefit from complete technical expertise without the overheads of a large organization.
Will my website be optimized for Google search (SEO)?
Yes, all my websites are SEO-optimized from the ground up. I apply best SEO practices: semantic HTML structure, optimized meta tags, Schema.org structured data, optimized loading speed, mobile-first responsive design, optimized URLs, and quality content.
Do you offer web hosting and website maintenance?
I offer reliable and secure web hosting services tailored to my clients's needs, with high-performance servers monitored around the clock. My maintenance packages include: security updates, regular backups, technical monitoring, bug fixes, content additions, and priority technical support.
How does the website creation process work?

The creation of your website follows a structured 5-step process:

1) Analysis of your needs and definition of the project brief
2) Graphic design (mockups and design approval)
3) Technical development (integration and features)
4) Testing and optimization (compatibility, performance, SEO)
5) Launch and training

I keep you informed at every step through a client portal where you can track progress, approve deliverables and communicate directly. Your satisfaction is my priority.

Can I update my website myself after it's created?
Absolutely! Every site comes with a suitable admin tool - a custom-built tool for brochure sites, PrestaShop for shops - that lets you easily manage your content: edit text and images, add pages, publish news, manage your products (e-commerce). Personalized training is included in every project to make you autonomous in the day-to-day management of your site.
What technologies do you use to build websites?
I master the latest web technologies to deliver modern and high-performing sites: HTML5, CSS3, JavaScript for front-end integration, PHP for back-end development, a custom-built admin tool for brochure sites and PrestaShop for shops (WordPress on request). All my sites are responsive, secure (SSL certificate), and speed-optimized according to Google Core Web Vitals criteria.
How do I get a free quote for my website?
Fill in my contact form describing your project, and I'll get back to you within 48 hours maximum with a detailed and personalized proposal. The quote includes: features, timelines, transparent pricing and a preliminary schedule. No commitment is required to receive your quote.
Can I see examples of websites you've created?
Of course! I have a complete portfolio showcasing my website projects for clients: showcase sites, e-commerce stores, custom web applications, and visual identities. Feel free to ask for client references to speak directly with satisfied businesses.

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Questions by topic

Each page carries its own questions: sector, service, package, town.

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